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Technology Resources

Here you will find all the latest tutorials, tips, terms, and all sorts of information to keep you updated on technology.

Email questions to

Or you can call us at 718.884.5900


How-To Tech



  • Click Here for an Email Cheat Sheet with visual instructions on the basics of email. 


  • Click Here for visual instructions on how to organize your Gmail on a desktop.
    • Includes creating folders, deleing email in bulk, and unsubscribing from mail lists.

Social Media 

  • Click Here to visit our Social Media help page with guides on how to get started with Facebook, Instagram, YouTube, and WhatsApp


Tech How-To Class Recordings

Useful Technology Applications 

Technology Video Tutorials


Check out various videos about Zoom, Email, Google and more!


Here are a few links for free technology training resources:

Get Setup


  • Provides free technology support and training
  • Go to
  • Toll Free Number for Technology Help:  1.844.217.3057

Senior Planet

  • Good technology classes. Go to
  • Need help with a technology question? Call the National Senior Planet Hotline: 888-713-3495 Open from 9am – 5pm EDT, Monday – Friday

Technology Help through DOROT 

  • DOROT offers 1-1 technology help. Trained Tech Coaches will teach you to stay connected with Zoom, FaceTime, email and online shopping. Coaching is one-to-one, tailored to your goals and skill level. All coaching is currently conducted remotely by phone or videoconference at no cost to you.
  • RSS will put you in contact with them. Send an email to or call 718.884.5900 and leave a message.Please be specific with what help you are looking for.

Technology Terms to know

  • App

    App is short for " application ," which is the same thing as a software program. While an app may refer to a program for any hardware platform, it is most often used to describe programs for mobile devices, such as smartphones and tablets.

  • App Store

    The App Store is a digital app store platform, developed and maintained by Apple Inc., for mobile apps on its iOS and iPadOS operating systems.

  • Google Play Store

    Google Play Store, or simply Google Play, is a digital app store for devices running Android and ChromeOS. It hosts a variety of mobile apps.

  • Notifications

    A notification is a message displayed by an operating system or program that is unrelated to user activity on the computer. For example, while browsing the Internet on a laptop, a low battery notification may notify you to plug the laptop into an outlet.

  • Widget

    A quicker way to get on to your applications (apps).